PRIVACY POLICY
We at Tutor Mate, value your trust, and in order to honour that trust, Tutor Mate adheres to high ethical standards in gathering, safeguarding and using the information provided by you. Tutormate Technologies Pvt. Ltd. operates under the brand name Tutor Mate, and is an education technology company, incorporated in India, to impart learning via a digital medium.
This privacy policy governs the use of the application “Tutor Mate” (“Application”), https://www.tutormate.in (“Website”) and all other applications, websites, products and services managed by the Company. All visitors to the Website and users of the Application are advised to read and understand our privacy policy carefully, along with the terms of use (“ToU”), provided on the website. As by accessing the Website, Using the Application, or services in connection with the application, website or products (“Services”), or registrations with us through any modes or usage of any products including through SD cards, tablets or any other storage/transmitting devise shall signify your acceptance of this privacy policy, and your agreement to be legally bound by it. You agree to be bound by the terms and conditions of the privacy policy, and consent to the collection, storage and use of information relating to you as provided herein.
Your use of the Website, Application, or services in connection with the Application, Website or products (“Services”), or registrations with us through any modes or usage of any products including through SD cards, tablets or other storage/transmitting device shall signify your acceptance of this Policy and your agreement to be legally bound by the same.
All visitors to Tutormate.in (Website) and users of the application are advised to read and understand our Privacy Policy carefully, as by accessing the Website you agree to be bound by the terms and conditions of the Privacy Policy and consent to the collection, storage and use of information relating to you as provided herein.
If you do not agree with the terms of this Policy, do not use the Website, Application our products or avail any of our Services.
Tutor Mate Technologies Private Limited (operating under the brandname Tutor Mate), is a leading edtech company, incorporated in India, for imparting learning.
This privacy policy governs your use of the application ‘Tutor Mate’ (“Application”), www. tutormate.in (“Website”) and the other associated applications, products, websites and services managed by the Company.
Please read this privacy policy (“Policy”) carefully before using the Application, Website, our services and products, along with the Terms of Use (“ToU”) provided on the Application and the Website. Your use of the Website, Application, or services in connection with the Application, Website or products (“Services”), or registrations with us through any modes or usage of any products including through SD cards, tablets or other storage/transmitting device shall signify your acceptance of this Policy and your agreement to be legally bound by the same.
User Provided Information:
We commit to respect your online privacy data and recognise your need for protection and management of any personally identifiable information (personal information) that you share with us.
Image Upload: We will give you the option to upload your image in the profile section of the app. This is an option and not mandatory to create your profile or use the app. Once you delete the app, you image will be deleted and we do not retain images.
When you download our application or use our website, services or products, we obtain information provided by you that many be considered personal. Information that we consider as personal about you that we collect, but is not limited to, your name, address, e mail address, phone number, DOB, Application Username, Application Password, Bank details and transaction related details, Board, Class and Subject details, or other contact information. The said information collected from users may be classified as “Personal Information” , “Sensitive Personal Information” and “Associated Information”.
This privacy policy also applies to data we collect from users who are not registered as members of this site, including, but not limited to, browsing behaviour, pages viewed etc.
The Website also requests for permissions while linking your Tutor Mate Account with your Social account, the information shall be collected directly from your social media account in the event that you have granted the permission to link such accounts.
If you do not agree with the terms of this Policy, do not use the Website, Application our products or avail any of our Services.
We will not differentiate between who is using the device to access the Application, Website or Services or products, so long as the log in/access credentials match with yours. In order to make the best use of the Application/Website/Services/products and enable your Information to be captured accurately on the Application/Website/Services/products, it is essential that you have logged in using your own credentials.
We will, at all times, provide the option to you to not provide the Personal Information or Sensitive Personal Information, which we seek from you. Further, you shall, at any time while using the Application/Services/products, also have an option to withdraw your consent given earlier to us to use such Personal Information or Sensitive Personal Information. Such withdrawal of the consent is required to be sent in writing to us at the contact details provided in this Policy below. In such event, however, the Company fully reserves the right not to allow further usage of the Application or provide any Services/products thereunder to you.
Notification of Modifications and Changes to the ToU and privacy policy
We reserve the right to change the Terms of Use and privacy policy from time to time as we deem fit, without any intimation to you, and your continued use of the site and or application and related products and services, will signify your acceptance of any amendment to these terms.
You are therefore advised to re-read the Terms of Use and privacy policy on a regular basis. Should it be that you do not accept any of the modifications or amendments to the ToU and privacy policy, you may terminate your use of the website and Application immediately.
Automatically Collected Information
In addition, the Application/products/Services may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile devices unique device ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browsers you use, and information about the way you use the Application/Services/products. As is true of most Mobile applications, we also collect other relevant information as per the permissions that you provide.
We use an outside credit card processing company to bill you for goods and services. These companies do not retain, share, store or use personally identifiable information for any other purpose.
We will only retain personal information as long as necessary for the fulfilment of the purpose of collection of the information and upto about 3 years
We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
Image Upload: We will give you the option to upload your image in the profile section of the app. This is an option and not mandatory to create your profile or use the app. Once you delete the app, you image will be deleted and we do not retain images.
Our Use of your information
We use the collected information to analyse trend, conduct research and administer the Application/Services, website and products, to learn more about each users learning patterns and movement around the Application and website, so as to improve our application and website. We use the information to better understand user behaviour and demographic about the user base as a whole. The aggregated and individual, anonymized and non-anonymized data may be periodically transmitted to external service providers to help us improve the Application, website, products and our Services. We will share your information with third parties only in the ways that are described below in this Policy.
We may use the individual data and behavior patterns combined with personal information to provide you with personalized content, and better your learning objectives. Third parties provide certain services which we may use to analyze the data and information to personalize, drive insights and help us better your experience or reach out to you with more value added applications, products, information and services. However, these third party companies do not have any independent right to share this information. We do not sell, trade or rent your Information to any third party unless, we have been expressly authorized by you either in writing or electronically to do so. We may at times provide aggregate statistics about our customers, traffic patterns, and related site information to reputable third parties, however this information when disclosed will be in an aggregate form and does not contain any of your Personally Identifiable Information.
Your contact information is also used to contact you when necessary, to communicate about our services, products and benefits, as they are considered an essential part of the services/products that you have chosen. We use your IP address to help diagnose problems with our server, and to administer our Website. Your IP address is also used to help identify you and to gather broad demographic information. Finally, we may use your IP address to help protect our partners and ourselves from fraud. We will continue to enhance our security procedures as new technology becomes available. We will transfer information about you if We are acquired by or merged with another company. In this event, we will notify you by email or by putting a prominent notice on the site before information about you is transferred and becomes subject to a different privacy policy.
We may release your personal information to a third-party in order to comply with a Court Order or other similar legal procedure, or when we believe in good faith that such disclosure is necessary to comply with the law; prevent imminent physical harm or financial loss; or investigate or take action regarding illegal activities, suspected fraud, or violations of Our Terms of Use. We may disclose personally identifiable information to parties in compliance with our Copyright Policy as mentioned in the Terms of Use as we in our sole discretion believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringement, piracy, or other unlawful activity. In such events, We may disclose name, address, country, phone number, email address and company name.
Any portion of the Information containing personal data relating to minors provided by you shall be deemed to be given with the consent of the minor’s legal guardian. Such consent is deemed to be provided by your registration with us.
Tutor Mate will occasionally send email notices or contact you to communicate about our Services, products and benefits, as they are considered an essential part of the Services/products you have chosen.
Cookies
We use data collection devices such as “cookies” on certain pages of our Websites. “Cookies” are small files sited on your hard drive that assist us in providing customized services. We also offer certain features that are only available through the use of a “cookie”. Cookies can also help us provide information, which is targeted to your interests. Cookies may be used to identify logged in or registered users.
Third party vendors including google.com (“Google”) may use cookies to serve ads based on your visits to this Website. You may visit the Website of the third party and choose to opt out of the use of cookies for interest-based advertising, if the third party offers such an option. You may choose to opt-out of the DoubleClick cookie that Google and its partners use for interest-based advertising by visiting Ads Settings. (Alternatively, you can direct users to opt out of a third-party vendor’s use of cookies for interest based advertising by visiting aboutads.info.)
The Website also has enabled the Google Analytics Advertising, which allows Google to collect data about users on our Website, in addition to Google advertising cookies and anonymous identifiers. You may choose to opt out of this by downloading and installing the Google Analytics opt-out add-on here https://tools.google.com/dlpage/gaoptout/
